242 Dean Street , Frenchville
(07) 4926 7291
We ask you to please arrive at least 10 minutes prior to your appointment to allow yourself time to unwind and relax and also fill out required paperwork. Late arrivals will be subject to reduced treatment times.
Here at Effekt we are aware that emergencies to arise which makes appointments impossible to make. We do, however request that clients provide us with 24 hours’ notice for cancellations. A complimentary sms reminder will be sent to you and we appreciate a a phone call if you need to cancel. This will assist us in rescheduling and filling your appointment. Any cancellations with less than 6 hours notice will incur a 20% cancellation fee. Clients who fail to arrive for booked appointments, without prior cancellation will incur a 50% cancellation fee. Our booking system will automatically flag a 'no show' client - 3 strikes and the system requires a booking deposit in order to accept the booking.
•Some treatments now require a deposit due to the number of late notice cancellations and no shows. Deposits are non-refundable.
•if a voucher is in your name on our system and you simply don’t show to your appointment, please consider your voucher voided for 50% of the treatment price
Effective from: Friday, 26 June 2015
Thank you, Effekt Beauty Management