flower

388 Dean Street , Frenchville

(07) 4926 7291

 

Our Salon Policy

Arrival

We ask you to please arrive at least 10 minutes prior to your appointment to allow yourself time to unwind and relax and also fill out required paperwork. Late arrivals will be subject to reduced treatment times.

 

Cancellation Policy

Here at Effekt we are aware that emergencies to arise which makes appointments impossible to make. We do, however request that clients provide us with 24 hours’ notice for cancellations. A complimentary sms reminder will be sent to you we appreciate a Y or N reply or a phone call if you need to cancel. This will assist us in rescheduling and filling your appointment. Any cancellations with less than 6 hours notice will incur a 20% cancellation fee. Clients who fail to arrive for booked appointments, without prior cancellation will incur a 50% cancellation fee

 

Please note:

•Some treatments now require a deposit due to the number of late notice cancellations and no shows. Deposits are non-refundable.  

•if a voucher is in your name on our system and you simply don’t show to your appointment, please consider your voucher voided for 50% of the treatment price

 

Effective from: Friday, 26 June 2015

 

Thank you, Effekt Beauty Management

 

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